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GBMP & The Shingo Institute

GBMP & The Shingo Institute

The Shingo Institute
GBMP is proud to be a licensed affiliate of The Shingo Institute. The Shingo Institute is a not-for-profit organization housed at Utah State University and named after Japanese industrial engineer Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems and improvement techniques that have become known as the Toyota Business System. Dr. Shingo received his honorary Doctorate of Management from Utah State University in 1988, the year the Shingo Prize was initiated.  The Shingo Institute’s mission is to guide leaders in creating sustainable cultures of excellence based on principles. The Shingo Institute’s vision is to be recognized as the global thought-leader in enterprise excellence. Three fundamental paradigm shifts are embedded into the Shingo Model™ for organization improvement. When these new paradigms are well understood and acted on, cultural transformation can be accelerated. The new paradigms are:

  1. There is a clear and strong relationship between principles, systems and tools.
  2. Operational excellence requires focus on both behaviors and results.
  3. Business and management systems drive behavior and must be aligned with correct principles.

The principles associated with the Shingo Model™ apply in any industry, any geography and at any time. These principles are ultimately most of the “Why am I doing this?” behind Lean, Six Sigma, Total Quality Management, Just-in-Time, Quality Circles, and other programs for business improvement.



Download the Shingo Model and Assessment Guidelines

Bruce Hamilton, President of GBMP, has been involved with The Shingo Prize organization since 1991. He serves on the Advisory Council and is an inductee of the prestigious Shingo Academy, individuals who have distinguished themselves through their lifetime commitment and achievements in the area of operational excellence. Bruce is also a Shingo Prize examiner. GBMP Continuous Improvement Manager Dan Fleming and Bruce were recipients of the coveted Shingo Prize while working in the manufacturing sector in Massachusetts. Three of GBMP's lean training DVDs, "Toast Kaizen", "Toast Kaizen Value Stream Mapping", and "Single Patient Flow" have been recognized by The Shingo Institute by being awarded The Shingo Research and Professional Publication Award. Over the past two decades, GBMP has coached many organizations which have been recognized by The Shingo Institute for their accomplishments implementing Lean and Continuous Improvement in their quest for operational excellence.

GBMP is thrilled to have three Certified Shingo Facilitators on its team, all who are also both experienced Shingo Prize Examiners and prior Shingo Prize recipients. Mike Orzen was awarded The Shingo Research and Professional Publication Award for his work in Lean IT and has facilitated Shingo Institute education and training programs for more than four years, for more than twenty companies. Mike is especially familiar with transactional Lean implementation. Larry Anderson is also Lean GOLD Certified, a Shingo Prize Senior Examiner and serves as President for the AME Southwest Region chapter. Finally, Bruce Hamilton is known world-wide for his video Toast Kaizen and blog Oldleandude.org. Bruce is also a lifetime member of the Shingo Academy. This means that GBMP is a great resource for DISCOVER EXCELLENCE training and much more. Read more about the courses and our wonderful instructors.

discoverLeaders around the world have invested a substantial amount of time and money on initiatives that achieve positive results. However, it is hard to maintain and sustain momentum. Each new tool becomes another possible solution or “best practice” only to create confusion that often results in what we call the “sugar high” – a temporary boost in results accompanied by a fleeting feeling of victory. People begin to believe that sustainable solutions are not only elusive, but that each new initiative eventually becomes “flavor-of-the-month” and leaves unfulfilled aspirations. The Shingo Model™ is not an additional program or another initiative to implement; rather, it introduces Guiding Principles on which to anchor your current initiatives and to fill this gap in your efforts towards ideal results. Ultimately, the Shingo Model informs a new way of thinking that creates the capability to consistently deliver ideal results to all stakeholders. This is enterprise excellence.

DISCOVER EXCELLENCE is a foundational, two-day workshop that introduces the Shingo Model, the Guiding Principles and the Three Insights to Enterprise Excellence™. With real-time discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you learn how to release the latent potential in your organization and achieve enterprise excellence.

As a DISCOVER workshop participant, you will:

LEARN and understand the Shingo Model.
• DISCOVER the Three Insights of Enterprise Excellence.
• EXPLORE how the Guiding Principles inform ideal behaviors that ultimately lead to sustainable results.
• UNDERSTAND the behavioral assessment process through an interactive case study and on-site learning.
• APPLY your learning with a call to action.

You can also be a DISCOVER EXCELLENCE workshop host! Benefits include:

...getting two attendees in the class for half price and valuable feedback from knowledgeable colleagues and Certified Facilitators on your lean implementation through the shop floor exercises completed during the workshops - all this in exchange for a training room, food for 2 days, and access to your  people and processes. Check out the Host Site Checklist to see if your site meets the criteria for hosting and then call us at 617-969-1396 to learn more and schedule your workshop!

Praise for the courses and GBMP team of Certified Shingo Institute Facilitators:


“Pat and Bruce are so engaging because their personal passion for the subject matter is so evident!”

“Bruce and Pat were extremely knowledgable, candid and patient with the group.  I loved learning from them!”

I wanted to send a quick note of appreciation for the Shingo Discover course.  It was very beneficial.  Mike Orzen is very talented and a great communicator.  It was encouraging to see how the host company, Plexus, is on this journey continuing to discover that “Ideal Results Require Ideal Behavior”.  We are at the beginning of our journey but we look forward to learning from Plexus and others as the discoveries continue.