In last week’s Labor Day post, “Celebrating Our Frontline Scapegoats,” I observed that of the seven wastes, the one most people recognize is defects...

With Labor Day just two weeks away, here’s a post to celebrate the folks that usually get blamed for the quality problems.😊 Not surprisingly, when..

Driving home from a customer last week, I caught a glimpse of a digital billboard—the kind that flashes eight different ads per minute. From a cost..

I took a walk-jog this morning, something I’ve been doing pretty regularly since early June. Some days are better than others, and today started out..