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Frequently Asked Questions & Event Logistics



Where is the 2023 event taking place?
At the DCU Center, located in Worcester, MA. Learn more about the venue here, including information about parking.

Are there any hotels nearby?

How do I register for the Northeast Lean Conference? 
Register online here. Remember, the early bird price is in effect until June 30, 2023. Register before July 1 to save big! Need to register a group? Contact us anytime at or call ​617-969-1396 ext. 2.

Will there be a Silver Toaster Award this year?
Yes! Nominees get free registration and will be acknowledged during our Silver Toaster Award Presentation. Nominate an exceptional employee today. Get more info here.


​What is the cost to attend?
Tickets are $1195 per person for GBMP Members and $1395 for Non Members after June 30. Save hundreds with our early bird discount by registering before June 30! (PLEASE NOTE: If you register as a member but your organization does not have an up-to-date membership in GBMP, you will be invoiced for a membership in GBMP.)

How do I sign up for membership to get the GBMP Member discount on registration?
You can purchase a membership before you register for the conference online here. If you cannot pay by credit card and need an invoice for membership, please request one here. 

How do I register for breakout sessions?
You do not need to let us know in advance which breakout sessions you would like to attend.

I can no longer attend. How do I cancel?
Credit Card refunds will only be given when cancellations are received 30 days before the start of the event. Cancellations received 15-30 days before the event will receive GBMP store or event credit. Any cancellations made within 14 days of the start of the event will not be eligible for a refund or credit.

Audience, Presenters & Materials

Are your presenters paid?
No. All Northeast Lean Conference presenters are invited to speak. Presenters give of their time and talent to support our Lean community. If you are a Lean practitioner and would like to share your organization's Lean journey with our community, please consider sharing a poster in the Community of Lean Lounge. It's a wonderful opportunity to help other organizations benchmark and you get two conference attendees for free for participating! If you would like to be considered for a breakout session, please email the conference coordinator at

Will conference materials be available on this website? 
No. Presentations are made available to conference attendees via the official conference  mobile app. Speakers are not required to provide their presentation PDFs to attendees, but most do. Also most of the presentations are recorded and available for registrants to view on Leanflix for one year. 

I do not work in manufacturing or healthcare. Can I attend?
Yes! Any person or organization interested in beginning a Lean implementation or building upon an existing transformation program from any industry is welcome and will derive value by attending.

Where can I see the full schedule?
The Agenda will be available to view here on this website when it is finalized. If you would like to receive event-related news as it breaks via email , subscribe to our '"E-Bulletin" here.

Can I receive CEU's or CPE's for attending?
Unfortunately we are unable to provide continuing education credits for the event at this time. A Certificate of Attendance is available by request. 

My organization would like to exhibit at the event or become a sponsor.

Read all about it here and then return your signed participation form to Questions: get in touch by calling Lela Glikes at 617-969-1396 x2.

I have a question not listed here. Who should I contact?
Call us anytime at 617-969-1396 x2 or email
 LGlikes@gbmp.orgWe look forward to seeing you in October 2023!