Case Studies
Real Lean Results Achieved by GBMP Clients
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Customer Testimonials
“GBMP was instrumental in helping open the eyes of my leadership team at Beth Israel Deaconess Medical Center to the important role they needed to play in our healthcare improvement journey. Their “learn and do” approach combined discussion, exercises, videos, outside reading and homework, but more importantly engaged the managers in hands-on, workplace-based learning. This experience was especially critical in helping our leaders understand the importance of going to “Gemba” to truly appreciate the issues faced by patients and front line staff on a daily basis. Our leaders began to develop new eyes, eyes that could detect waste and analyze flow, eyes that differed significantly from those they typically brought to their normal, daily work. Most importantly, the BIDMC leaders began to understand that they needed to support, encourage and promote improvement among their staff on a daily basis, and not consider improvement as someone else’s job.” -- Paul Levy, past CEO Beth Israel Deaconess Medical Center, and author of the “Not Running a Hospital” blog "We are very pleased with the impact and results of our relationship with the Greater Boston Manufacturing Partnership. The Siemens Healthcare Diagnostics Walpole site has realized significant gains/savings in operations as a result of the training provided to our employees by GBMP. Through implementation of the training, our organization has demonstrated improvements in quality, cycle time, and customer service. Our workforce is engaged in several improvement projects that will yield continued positive business results."-- Kent R. Richards, Manager, Continuous Improvement Siemens Healthcare Diagnostics "As a result of the implementation of Lean best practices and principles by our employees, IPAC has increased capacity by 400 man hours per week and we haven't paid one hour of overtime or missed an order ship date in months. Training with GBMP has meant the difference between staying viable in the Northeast and looking elsewhere to manufacture. Standardizing work practices and eliminating waiting and looking for items have been the two greatest gains that we made. We made a small capital investment, which also facilitated the extreme increase in Productivity. The productivity improvement as measured in sales dollars/labor dollars is up over 30%". -- Bob DesRosiers, President Industrial Polymers & Chemicals, Inc. "The program, from our perspective, has been a huge success so far and we anticipate it getting even better as we move further into it. The timing works as we match education with what is actually happening on the shop floor right now. As a result of the initial training of individuals from high visibility value streams/product lines from each department, the "gospel" is spreading enthusiastically. Bruce McGill is doing a fantastic job keeping our people engaged, presenting and explaining subject matter, never afraid to ask the difficult questions. He is the perfect Ying to my Yang. : ) Humor aside, GBMP is a welcome part of our metamorphosis." -- Mike Wanyo, Vice President ABnote USA Inc. "Thank you GBMP! I feel very fortunate to be part of the lean transformation at Signature Healthcare and working with a world class training partner. I greatly appreciate the hard work and effort that Bruce has put forth in the preparation and execution of the lean training at SHC under the MA Workforce Training grant. He has done an amazing job at training and coaching the management team on basic lean principles and workplace organization. I look forward to continuing to work together!" -- David A. Marshall, Lean Development Manager "I just want to say that the instructor and the material were excellent. I would highly recommend GBMP courses to anyone. I have been a Lean Practitioner for some time now and wanted to get a refresher on Visual Control Systems...boy did Ted do a great job. Please tell him "Thanks" for me." -- Gary Ostrowski Masoneilan, Dresser Valve Control Division 
GBMP's plant tours and seminars always give my company great ideas and new tools." -- Tim Callaghan, VP of Operations Phoenix Controls
"GBMP has been the most productive support group we have ever contracted with, and we greatly appreciate your practical approaches to lean manufacturing. Rui, John an I look forward to working with you and your group in for the foreseeable future and beyond." -- Ed Goodreau, VP Manufacturing Biogen Idec |
"GBMP has been our trusted partner in guiding us along the lean journey. Their expertise in the field of continuous improvement and the Toyota Production System has greatly increased our collective knowledge base. Working together, we are providing a fertile ground for Raytheon's culture of Total Employee Engagement to accelerate business growth." --Ken Veduccio, Director of Development and Manufacturing Raytheon Company, Northeast Shingo Prize Recipient
"GBMP provided my team with a formal assessment of what needed to change in our FDA GMP/ISO 9000 operation in order to satisfy a major customer demanding a 75% reduction in lead-time. GBMP assisted us with securing a state grant to finance our training classes. Once this was in place we partnered with GBMP for two years to drive the Continuous Improvement mentality throughout the organization. They organized our training sessions and provided us with the tools to make the changes, but allowed us to figure out how to execute and sustain the improvements. When this 2-year program was complete our lead-times dropped by 75%, our customer satisfaction was at an all time high, quality was much improved and our profit margin had jumped significantly. I highly recommend that any company planning to take the Lean journey look towards GBMP for guidance and direction." -- Dan Massucco, Director of Manufacturing RNA Medical, a division of Bionostics
"Without a doubt, the lean skills I gained working with GBMP together with the SME Lean Bronze Certification (which GBMP helped prepare me for) were the deciding factors in landing my current job. I have been busy applying my knowledge in this new position and we are getting good results.....5S, single piece flow, Kanban, picking away at the 7 wastes, etc. The team has gone from 2 week manufacturing lead times to 48 hours and the new goal is 24 hours! "Push" has been turned into "Pull"! We have dropped our inventory to "unheard of" levels, accomplishing a 48% decline in total inventory over the last 9 months. Needless to say, the CEO is very happy--he is very much into Lean and expects everyone to "walk the walk". The Continuous improvement principles and tools I learned through GBMP work, no matter where you are!" -- Ken Horan, General Manager Everbrite Electronics
"Bruce Hamilton and his team at GBMP have learned from the best over many years, and know how to put lean thinking into action." -- James Womack, Author of "Lean Thinking"
"GBMP provided my team with a formal assessment of what needed to change in our FDA GMP/ISO 9000 operation in order to satisfy a major customer demanding a 75% reduction in lead-time. GBMP assisted us with securing a state grant to finance our training classes. Once this was in place we partnered with GBMP for two years to drive the Continuous Improvement mentality throughout the organization. They organized our training sessions and provided us with the tools to make the changes, but allowed us to figure out how to execute and sustain the improvements. When this 2-year program was complete our lead-times dropped by 75%, our customer satisfaction was at an all time high, quality was much improved and our profit margin had jumped significantly. I highly recommend that any company planning to take the Lean journey look towards GBMP for guidance and direction." -- Dan Massucco, Director of Manufacturing RNA Medical, a division of Bionostics
"Without a doubt, the lean skills I gained working with GBMP together with the SME Lean Bronze Certification (which GBMP helped prepare me for) were the deciding factors in landing my current job. I have been busy applying my knowledge in this new position and we are getting good results.....5S, single piece flow, Kanban, picking away at the 7 wastes, etc. The team has gone from 2 week manufacturing lead times to 48 hours and the new goal is 24 hours! "Push" has been turned into "Pull"! We have dropped our inventory to "unheard of" levels, accomplishing a 48% decline in total inventory over the last 9 months. Needless to say, the CEO is very happy--he is very much into Lean and expects everyone to "walk the walk". The Continuous improvement principles and tools I learned through GBMP work, no matter where you are!" -- Ken Horan, General Manager Everbrite Electronics
"Bruce Hamilton and his team at GBMP have learned from the best over many years, and know how to put lean thinking into action." -- James Womack, Author of "Lean Thinking"
